Absolutely superb customer service
Purebroadband was brilliant with their responsiveness and help. I had my own router and had OFNL into the house, so was up and running with super-fast fibre within less than 24 hours of moving in
Fantastic support team
I moved in my house Friday and had a few issues getting the internet up and running. I received fantastic support through Saturday - Tuesday. I had no wait times on the phone and the staff were really helpful. They called back when promised and were just amazing. A big thanks to Drew who got it all sorted for me and to Eve and Karl who were also proactive in helping. This is a great provider with a really good support team.
My query was resolved within minutes…
I was pleasantly surprised at such a great service in such short period of time. Great customer service and obviously my satisfaction! Overall, service provider never failed and I consider it great value for money! Thank you team!
Excellent customer service
Moved into a new build where every major broadband provider claimed they couldn’t help - their loss, my gain! Purebroadband have been great from start to finish and my internet speeds are great! Thanks for being fab!
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